What warranty / guarantee do you offer?
10 years (5 years for glass)- warranty details vary by product, please speak to your Project Manager for full details. Your warranty documents will be sent to you after completion of installation.
What are your terms & conditions?
Click here to view our full terms and conditions.
Where can I find your proof of insurance?
Click here to download our certificate of insurance.
What is a RAL colour?
RAL is a colour matching system which allows you to match multiple items to ensure you achieve a consistent finish for your glazing frames. We have a standard range of RAL colours across our glazing products, and also offer dual colour and bespoke colours as an additional option.
What standard sizes do you have in stock?
All of our architectural glazing products are made to the precise specification of your project, we don’t hold any items in stock.
How quickly do you deliver and install?
This will be based on the product type and size you require. Please call us on 01428 748255 with details of your project and we will be able to advise.
Are you registered with FENSA?
No we are not. FENSA registration is only applicable for replacement glazing. On projects we work on, getting the glazing elements signed off is included when the extension/conversion/works are inspected by Building Control.
Do you provide an installation service?
Yes, we work with you from concept to installation. We have a highly trained, specialist team who will carry out the site survey and installation of your Exact glazing.
Which areas do you cover?
We focus our operations within Hampshire, Surrey, Sussex and the surrounding counties, however we would be very happy to chat to you about your project outside of these areas.
How can I get a quote for my project?
Do you have a showroom I can visit?
Yes, we are based in Liphook and would be very happy to meet with you to discuss your project and talk you through our products. Please call us on 01428 748255 to make an appointment
Who do I contact to discuss my glazing once it has been installed?
Please call us on 01428 748255, Monday to Friday 9am - 5pm, or email us at firstname.lastname@example.org with details and any relevant photographs and we will get back to you within 2-3 working days.
Do you do a site survey, or do I need to provide the measurements?
Yes, when we are providing installation (which we usually do), the site survey is included. We then take on the responsibility of getting the measurements correct for manufacture. If the customer decides to carry out the survey themselves, they take responsibility.